If you notice OneDrive stuck on “Signing in”, there is a good chance that your Internet connection is unstable and you should check it out. Other solutions include turning off antivirus software and firewalls, disabling proxy, resetting OneDrive, deleting credentials and unlinking account, uninstalling and reinstalling OneDrive, … You have a hard time carrying out the solution on your own? In that case, this article could help you out.
What Might Have Gone Wrong
Generally speaking, the sign-in process of OneDrive on Windows computers lasts for mere seconds in most of the cases. Still, if OneDrive is stuck on “Signing in”, you should give these possibilities some thought:
- Unstable Internet connection.
- Overreacting antivirus software and firewalls.
- Active proxy.
- OneDrive is acting up.
A List Of Solutions
Check Out Internet Connection
Once it comes to the stability of Internet connection, you should take the router/modem into account. Depending on the situation, you should restart your router/modem, remove obstacles from its vicinity and so on. Besides that, if you use wired connection, take a look at the Ethernet cable that connects your computer to your router/modem. In the case that you come across signs of damages, replace the cable.
Note: On occasions, it won’t hurt to update the network driver.
- Step 1: Go to Search bar, type devmgmt.msc and press Enter to open Device Manager.
- Step 2: Expand Network adapters, right-click your network adapter and pick Update driver.
- Step 3: Hit Search automatically for updated driver software.
- Step 4: Restart your computer the moment the update completes.
- Step 5: When the screen comes back on, launch OneDrive and see how things turn out.
Turn Off Antivirus Software And Firewalls
- Step 1: Click Start menu then pick the cog icon to open Settings
- Step 2: Select Update & Security, choose Windows Security, pick hit Virus & threat protection and click hit Manage Settings
- Step 3: Toggle off the Real-time protection switch.
- Step 4: Go to Search bar, type Control Panel and press Enter.
- Step 5: Change View by to Category then hit System and Security. Next, click Windows Defender Firewall then pick Turn Windows Firewall on or off. Proceed to tick the Turn off Windows Firewall (not recommended) circle in Private network settings as well as Public network settings. Lastly, hit OK, launch OneDrive and determine whether the issue persists.
- Step 1: Open Settings, select Network & Internet then choose Proxy.
- Step 2: Toggle off the Automatically detect settings, Use setup script and Use a proxy server switches.
- Step 3: Launch OneDrive then witness the result.
- Step 1: Go to Search bar, type cmd and hit Run as administrator.
- Step 2: In Command Prompt (Admin), run the command ‘%localappdata%\Microsoft\OneDrive\OneDrive/reset
- Step 3: Launch OneDrive.
Delete Credentials & Unlink Account
- Step 1: Go to Search bar, type Control Panel and hit Enter.
- Step 2: Change View by to Category, Click User Accounts and pick Credential Manager.
- Step 3: Delete all OneDrive credentials.
- Step 4: Locate the OneDrive icon in the system tray, right-click it and pick Settings.
- Step 5: Go to Account tab, select Unlink this PC and choose Unlink this account. After you finish, launch OneDrive and sign in as usual.
Uninstall And Reinstall OneDrive
- Step 1: Open Control Panel, change View by to Category and hit Uninstall a program under Program.
- Step 3: Locate Microfsot OneDrive, right-click it and pick Uninstall.
- Step 4: Follow on-screen instructions then restart your computer as soon as the uninstallation completes.
- Step 5: Reinstall OneDrive.
Does resetting OneDrive delete files?
For your information, resetting OneDrive does not delete files so there is no need to worry. When you reset OneDrive, it only signs you out of your account and clears the local OneDrive folder so your files remain safe and sound in the cloud. In times of need, you can access the files from all devices connected to your OneDrive account. However, if you delete your OneDrive account, your files will be permanently deleted.
What is the syncing frequency of OneDrive?
On average, if Internet connection is available, OneDrive is going to sync the files every 10 minutes.