I’m never near my desk when an important call comes in and so I’m left to juggle my phone, trying to take notes after it’s too late. Well, fumbling around your settings when you’re trying to record notes on a call is now a thing of the past. This automatic recording app, called CallX, lets you set up calls from any contacts you want to record ahead of time. When a call rings in from that contact, automatic recording begins. It couldn’t be simpler. If you don’t have a contact in your phone, you can also toggle the settings to record by physically shaking your phone. It’s a pretty handy feature.
I use CallX for personal calls, especially useful for times when I didn’t quite hear all the instructions. The app, however, is also great for my business needs. It doesn’t skimp for those who need things transcribed or need to listen back on a call in order to know how to close a deal. You will be very happy with the ease this is accomplished. It’s reliable and the recording quality is high.
No more fuss or placing the person on hold, trying to get a separate app to work. No more thinking you have a call recorded, only to find out something went wrong or the sound quality was trash. Managing the calls comes easily, too. The caller is clearly displayed on an easy-to-read list, and you can send, favorite, save, or delete by clicking one of the icons. Call files can be sent to a company cloud file for review or transcription at a later date, or automatically synced to your Dropbox account.
If you have a business, it may be a real necessity to record all your calls. We’ve all heard the recording play when calling into a business: ‘This call may be recorded for quality assurance.’ Many businesses today are not only concerned with the quality of communication taking place between their employees and customers, but also the threats and liabilities that their business is susceptible to on a daily basis. A recording app used by employees provides a tangible method for implementing communication and training best practices, as well as obtaining the necessary protections a business needs.
With a call recording app in place, you have the ability to ensure that confidential business information is not compromised and can easily detect where security problems might arise. You can also monitor employee activity to help reduce any inappropriate conversations that could be detrimental to your business, such as illegal activity, sexual harassment, or the excessive use of company time for personal phone calls.
You can see many of the CallX features in this video:
CallX, by top developer SMSrobot, can be downloaded from the Google Play Store for Android, and similar apps like Call Recorder by Component Studios exist for the iPhone.